Augment your staff with a full-time Schneider Electric field service engineer
The Embedded Engineer Program provides a full time Schneider Electric field service engineer at your site. Your embedded engineer is available to perform regular preventative maintenance, upgrades and conversion assistance, small application and programming assistance, on-the-job training, equipment repair, support and troubleshooting, and to coordinate other activities such as parts management and network services.

Embedded engineer duties includes:

• Equipment inspection and maintenance needs assessment
  - Constant performance analysis and tweaking
  - Supervision of plant maintenance personnel
  - Software/firmware revision control
• Upgrade and other services include:
  - Start up, conversion and upgrade help
  - Small application development projects
  - On-the-job training
• Troubleshooting and repair includes:
  - Procurement and installation of replacement parts (separate parts charge only)
  - Emergency assistance 24x7x365
• Coordination of other Telemecanique Automation and Control services such as:
  - Formal training classes on-site
  - Network services
  - Parts management partnerships

Key benefits

• Identify equipment problems prior to breakdown
• Maintenance provided for all Schneider Electric automation and control equipment
• Increased internal troubleshooting capabilities
  Improved product performance and extend equipment life
• Augmented operations or maintenance personnel during peak workload
• Reduced liability for equipment malfunction and failures
• Reduced start up time
• Reduced costly mistakes during conversion and upgrade
• Improved equipment operation skills
• Peace of mind – your automation investment is in good hands

For your free evaluation, contact a service business development specialist in your area or call 1-888-266-8705.