Example customer design reports
The following reports are actual designs submitted to customers. The customers names and proprietary information have been removed to ensure security. If you need customer information for references, please contact Telemecanique Automation and Control Services directly at 1-888-266-8705, option 3. The case studies are in PDF format.

Customer case study 1
A food processor looses communication due to faulty cable
This case illustrates an actual customer's problem of repeated losses of communication with a PLC and the steps Schneider Electric - Network Certification Services (NCS) took to resolve the problem. In addition, the NCS Engineer found additional issues that when addressed, would benefit the customer. Those benefits included increased performance, reliability and management.
> View the case.
> Download the drawing (CAD - dxf format)

Customer case study 2
End user wants to access PLC remotely via the web
The goal of this case was to convey an understanding of LAN and WAN technology to the end user. The customer's main objectives were to establish communication with and maintenance of the PLC’s within the building on Ethernet. The customer also wanted to communicate with other PLCs at different sites.
> View the case.

Customer case study 3
Fiber optic Ethernet user compares a single to a dual ring topology
This case illustrates how certification of an existing network design can warrant design changes. The enclosed recommendations and supporting documentation outline a redundant fiber optic ethernet network design for the customer's Power Distribution Control (PDC) Network.
> View the case.

For more information on Network services, contact a service business development specialist in your area or call 1-888-266-8705, option 3.